FAQs

An assisted living community is a residential setting that is licensed by the state to provide varying degrees of assistance to seniors who may need help with activities of daily living. Residents and families coordinate directly with the community care team to determine the amount of care needed and the services they would like the community staff to provide.

There are some differences between assisted living services and memory care services in an assisted living community. A few notable differences are the added protections of increased supervision and security measures in a memory care neighborhood. Community team members receive additional training to understand how to help and care for residents who are affected by Alzheimer’s disease and other types of dementia.

Our community care team will collect health history and current care information from you or your designated representative as well as from your physician. Using this information and our healthcare evaluation, we will be able to determine the appropriate level of care for you or your loved one. Together, you and our care team will review and create a care plan for the services and assistance you want us to provide.

Drop in visitors are always welcome during daytime hours! More of a Type A personality? Call our Community Benefits Advocate at 602-603-7482 to schedule a tour at your convenience.

There is no deposit required to reserve an apartment. An interested qualified senior only needs to complete a reservation request form for the available apartment.

There is no move-in fee to live in a BridgeWater Assisted Living Community.

Absolutely! We have a dedicated Community Benefits Advocate who can help you discover benefits that may be available to help with covering the costs of independent living, assisted living, or memory care. Call 602-603-7482 to speak with our Community Benefits Advocate, or to schedule an appointment.

Many long-term care insurance policies do reimburse assisted living expenses. The requirements, the amount of the reimbursement, and the length of time you are eligible to receive your policy benefits will be based on your individual policy. Our Community Benefits Advocate will be happy to review your policy with you to help determine if your expenses will be reimbursable.

After you’ve been approved to move in, and all of your paperwork has been completed and signed, you can often make arrangements to move in the same day.

To be considered ‘income qualified’ an individual or a couple must not receive an income of more than 60% of the area median income. The median income varies by city and state. Our Community Benefits Advocate can provide you community-specific information.

The community will provide you with the appropriate Low-Income Housing Tax Credit paperwork, which will be subject to verification. The verification process may take up to seven business days.

The VA wartime pension and Aid & Attendance benefit can help wartime veterans, veterans’ spouses and widowed spouses receive a pension to pay for assisted living. Learn more here.

We accept Medicaid funds and have a number of apartments set aside for Medicaid residents who are currently approved and receiving the Arizona Long Term Care System (ALTCS), or those who live in the community and spend down their savings and qualify for ALTCS. More information can be obtained by contacting our Community Benefits Advocate at 602-603-7482.

Yes, you will want to furnish your apartment with your favorite furnishings and treasured items. We encourage residents to create a home-like feel that reflects their own personal style.